Small Business Website Maintenance & Support
Your website is the foundation of your marketing. We make sure it stays online, secure, and running smoothly — so you can focus on your business.
Why Hosting & Support Matters
Launching a website is just the beginning.
Without regular updates, security layers, and backups, websites become vulnerable — to hackers, to errors, to downtime. And when your site goes down, so does your credibility. Our Hosting & Support services give you peace of mind: your site is monitored, maintained, and backed by real people who can step in whenever you need help.
Fast, secure hosting so your site is always online and ready for visitors.
Your site is backed up every week and kept up-to-date with the latest plugin and software updates.
We add extra layers of protection to keep your site safe from attacks, malware, and downtime.
If something breaks, you don’t have to panic. We’re here to troubleshoot, fix issues, and provide the help you need.
Our Hosting & Support Process
Onboarding & Setup
We migrate your site to our secure hosting and configure backups, updates, and monitoring systems.
Proactive Maintenance
We run regular updates, backups, and security checks so problems are prevented before they start.
Responsive Support
When something goes wrong, you get direct access to our team for quick troubleshooting and fixes.
Partnership for Growth
As your business evolves, we help ensure your website and systems evolve with it — staying aligned with your goals.
Trusted by Local Businesses
What You Can Always Expect
Audits That Keep You Aligned
Every client begins with a Playbook — a full system audit that sets the strategy. Each quarter, we revisit your systems to ensure your marketing stays aligned with your goals and vision, giving you clear recommendations to scale with confidence.
Partnership for the Long Term
When you work with KnotNew Marketing, you’re not just hiring someone to build a strategy — you’re gaining an extension of your team. We bring consistency, expertise, and follow-through, executing against your KPIs and realigning with your goals so growth stays on track.
Transparency at Every Step
Trust comes from clarity. With KnotNew Marketing, you’ll always know what we’re doing, why we’re doing it, and how it supports your goals. We educate you along the way so you can feel confident in every marketing decision.
FAQ's
What’s the difference between web hosting and website maintenance?
Web hosting is where your website lives so people can reach it online (think: your site’s home and address).
Website maintenance is the ongoing care of the site itself — updating WordPress and plugins, taking backups, fixing issues, and keeping everything running smoothly.
You need both: hosting makes your site reachable; maintenance keeps it healthy and secure.
Why do I need ongoing website support after launch?
Your website is a core business asset. Software changes, plugins evolve, and new security threats pop up all the time. Ongoing support protects your investment, prevents downtime, and makes sure visitors get the fast, trustworthy experience you paid for.
How often should a website be updated?
At minimum, monthly — many sites benefit from weekly updates. We run weekly backups and updates so security patches and improvements are applied regularly and safely. It’s easy to put this off; we make sure it actually gets done.
What happens if my website goes down?
First, we investigate the cause (hosting hiccup, plugin conflict, security issue). If you’re on our plan, we restore from a recent backup and fix the root problem. Without backups or monitoring, recovery can take longer (and sometimes data is lost). Proactive support turns a crisis into a quick fix.
Do you provide website backups and security monitoring?
Yes. Our Hosting & Support includes weekly backups and 24/7 security monitoring. If something looks off, we jump in fast. And if the worst happens, we can roll back to a clean version and keep you moving.
Can I host my website myself?
You can — many owners try — but it’s easy for passwords, renewals, and tech details to get scattered. We use vetted, high-performance hosting that scales with your traffic and keeps your site speedy and stable. You focus on your business; we handle the uptime, updates, and “uh-ohs.”
How much does professional website hosting and support cost?
It’s typically in the range of a standard business software subscription each month. Exact pricing depends on your site’s size and needs. We review your setup, recommend the right level of care, and give you a clear, transparent quote — no surprises.
Will my site still be supported if it was built somewhere else?
Yes — in most cases. If your site is currently hosted with another provider (like Bluehost or GoDaddy), we can usually migrate it to our secure hosting platform and take over support from there.
We primarily work with WordPress sites (no matter where they were originally hosted), so if your site is on WordPress, we can manage it, maintain it, and keep it secure. If you’re on a different CMS, we’ll review your setup and give you clear recommendations for the best way forward.
From The Marketing Knotebook
Insights, tips, and straight talk on what’s working (and what’s not) in marketing today.
Coming Soon: Why Your Website Isn’t Bringing in Leads
Most small business websites look nice — but don’t convert. We’ll break down the common mistakes and how to fix them.
Coming Soon: How to Get Found on Google Without Ads
Paid ads can be powerful — but they’re not the only way. This article will show you practical steps to boost visibility organically.
Coming Soon: The Real ROI of Online Reviews
Customer reviews don’t just build trust — they drive real revenue. We’ll show you how to turn stars into sales.
Get the Free Google Visibility Guide
Download our step-by-step guide to setting up and optimizing your Google Business Profile, and start attracting more local customers for free.
ADDED BONUS: Learn how to manage reviews, track performance, and use your profile like a full-page ad — all without spending a dime.